Return & Refund Policy

We want you to love your EXCLUZE purchase.

Returns

Returns are accepted within 30 days of delivery. Items must be unworn and returned in their original condition.

To start a return, please contact us at support@shopexcluze.com before sending your item back. We will provide return instructions promptly.

Refunds

Once we receive and inspect your return, refunds are processed within 5–7 business days to your original payment method.

Conditions

Items must be unworn and in original condition
Returns must be requested within 30 days of delivery
Items showing signs of wear or damage caused after delivery are not eligible for return

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 7 days of delivery at support@shopexcluze.com with a photo of the item. We will resolve it promptly at no cost to you.